klachtenformulier

"It can always happen that something doesn't go entirely as planned. We recommend that you first report any complaints to us by sending an email to YOURMAIL@yourshop.nl. If this doesn't lead to a solution, it's possible to register your dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

Consumers in the EU can also submit complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere, you are free to submit your complaint via the European Union platform."